We ship products to the following countries: Austria, Belgium, France, Germany, Italy, Luxembourg, Spain, Switzerland & The Netherlands.
We aim to delivery your package as soon as possible. Delivery times depend on where you are located. Please find an overview of the delivery times per country:
|Country||Cut-off time*||Delivery time|
* Cut-off time is the latest possible time to process orders the same working day. Example: when the cut-off time is 10pm all orders before 10pm will be shipped the same day. Orders after 10pm will be shipped the day after. The cut-off time mentioned is based on the time zone CEST / GMT/UTC +1.
Track & trace
After your package has been shipped we'll provide you a track & trace link to follow your package.
We work together with major- and global trusted carriers like DHL, DPD & GLS. In Belgium and The Netherlands we also work together with local carriers like Bpost and PostNL. In Spain we also work together with Correos.
|Country||Order < 30 €||Order > 30 €||Order > 50 €|
|Austria||8 €||5 €||free|
|Italy||8 €||5 €||free|
|Spain||8 €||8 €||free|
|Switzerland||8 €||5 €||free|
|The Netherlands||5 €||free||free|
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org.